Privacy Policy for Our Clients
Your privacy is important—learn how we handle your data
What Data We Collect and Why
We collect only the information necessary to provide ongoing consultations and support. Your personal details are used to deliver our subscription services efficiently.
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→Name and contact information
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→Service preferences and communication history
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→Consultation notes and feedback
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→Subscription records and payment details
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→Technical data such as browser type
All data is stored securely in Australia and used solely for service delivery, not for marketing or resale.
How We Use Your Data
Your data is used to manage your subscription, deliver consultations, and ensure compliance with regulations. We do not sell or share your information for marketing purposes.
Access is strictly limited to authorised team members and required by law for regulatory reasons.
Your Data Rights and Choices
You may access, correct, or request deletion of your personal data at any time. Contact us for assistance or to exercise your rights under Australian law.
Right to Access
Request a copy of your data held by us.
Right to Rectification
Update or correct your personal information.
Right to Erasure
Request deletion of your data.
Right to Portability
Obtain your data in a transferable format.
Data Sharing and Disclosure
We only share your data with third parties as required by law or for essential service provision (e.g., payment processors).
All partners are required to comply with Australian privacy standards. We do not sell your data to marketers.
Data Security and Storage
Your data is encrypted and stored on secure servers within Australia. We employ industry-standard measures to protect against unauthorised access.
Regular audits and training maintain our security and compliance practices.
Contact for Privacy Queries
Address: Level 4, 55 Southbank Boulevard, Southbank, VIC 3006 Australia
Phone: +61.8.1049.6766
Email: content@norvitalozen.com